Privacy Policy

Last Updated: August 6, 2025 | Effective Date: August 6, 2025

This Privacy Policy outlines the policies of Mountain Range Wellness, located at 2310 E Empire, Cortez, CO, 81321, Colorado, United States, email: mountainrangewellnessco@gmail.com, regarding the collection, use, and disclosure of your information when you use our website (https://www.mountainrangewellness.com) or our services (the “Service”).

By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when it is posted, and your continued use of the Service after that time constitutes your acceptance of the revised Privacy Policy.

Information We Collect

We collect and process the following personal information about you to provide and enhance our wellness services:

Personal Information: Name, email address, phone number, mailing address, and payment information when you book appointments, purchase services, or contact us.
Health Information: Information related to your wellness goals, health conditions, or preferences to personalize services such as massage therapy, yoga sessions, or nutritional guidance.
Usage Data: Information about your interaction with our website, including IP address, browser type, pages visited, and time spent on our site.
Cookies and Tracking Technologies: We use cookies to improve your experience, analyze website performance, and personalize content. You can manage cookie preferences through your browser settings.
Minors’ Information: For individuals under 18, we collect personal and health information only with the presence or explicit consent of a parent or legal guardian.

How We Collect Your Information

We collect/receive information about you in the following ways:

When you fill out a registration form or otherwise submit personal information (e.g., booking an appointment or signing up for a newsletter).
When you interact with our website (e.g., browsing, submitting forms, or using online booking tools).
From public sources, where applicable.
For minors under 18, through forms or interactions accompanied by a parent or guardian or with their written consent.

How We Use Your Information

We use your information for the following purposes:

Providing and personalizing wellness services, such as scheduling appointments or creating tailored wellness plans.
Processing payments and managing bookings.
Marketing and promotional activities (e.g., sending newsletters or service updates).
Collecting customer feedback to improve our services.
Analyzing website usage to enhance functionality and user experience.
Complying with legal obligations and protecting our business interests.

If we wish to use your information for any other purpose, we will seek your consent (or parental consent for minors) and use your information only for the purpose(s) for which consent was granted, unless required otherwise by law.

How We Share Your Information

We do not sell or transfer your personal information to third parties without your consent (or parental consent for minors), except in the following limited circumstances:

Service Providers: Trusted partners who assist with payment processing, booking systems, website analytics, or marketing services.
Marketing and Analytics: Third parties providing marketing or analytics services to improve our offerings.
Legal Compliance: To comply with applicable laws, regulations, court orders, or to enforce agreements, including this Privacy Policy.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

We require third parties to use your information only for the purpose for which it was shared and to retain it only as long as necessary.

Retention of Your Information

We retain your personal information for 90 days to 7 years after you terminate your account or as long as needed to fulfill the purposes outlined in this Privacy Policy. We may retain certain information longer for record-keeping, legal compliance, fraud prevention, or dispute resolution. Anonymous or aggregated data that does not identify you may be stored indefinitely.

Your Rights

Depending on applicable law, you (or a parent/guardian for minors under 18) may have the right to:

Access, rectify, or erase your personal data.
Receive a copy of your personal data.
Restrict or object to the processing of your data.
Request data portability to another entity.
Withdraw consent for processing, where applicable.
Lodge a complaint with a statutory authority.

To exercise these rights, contact us at mountainrangewellnessco@gmail.com. We will respond in accordance with applicable law.

You may opt out of direct marketing communications or profiling for marketing purposes by emailing us at mountainrangewellnessco@gmail.com or clicking the “unsubscribe” link in our emails. Note that if you do not allow us to collect or process required personal information, you may not be able to access or use certain services.

Security

We implement reasonable security measures, such as encryption for payment processing and secure storage for health data, to prevent the loss, misuse, or unauthorized alteration of your information. However, no system is completely secure, and we cannot guarantee absolute security. You transmit information to us at your own risk.

Third-Party Links

Our Service may contain links to third-party websites, such as booking platforms or social media. This Privacy Policy does not cover the practices of these sites. We advise reviewing their privacy policies before sharing information. We are not responsible for the content or practices of third-party sites.

Children’s Privacy

Our services are available to individuals under 18 only with the presence or explicit written consent of a parent or legal guardian. We do not knowingly collect personal information from minors without such consent. If you believe we have collected information from a minor without proper authorization, please contact us immediately at mountainrangewellnessco@gmail.com.

International Users

Mountain Range Wellness operates in the United States. If you are located outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ.

Grievance

For queries or concerns about your information, contact us at:

Mountain Range Wellness
2310 E Empire, Cortez, CO, 81321
Email: mountainrangewellnessco@gmail.com

We will address your concerns in accordance with applicable law.